Privacy Policy

Privacy Matters.
We respect your data — no spam, no shady stuff. We only collect what’s necessary to process your order, deliver your gems, and improve our site. Payments are handled securely via trusted providers (like PayPal), and we never sell your info.
Read on for all the details.


1. Who We Are

This website is operated by David Gems (D_Gems), located at:
Auf dem Königslande 12, 22041 Hamburg, Germany.
If you have any questions regarding data protection, you can contact us at: [insert email]


2. What Data We Collect

When you visit or make a purchase from our site, we may collect the following personal data:

  • Name, address, email, and phone number (for order processing)
  • Payment details (processed securely via PayPal, Stripe, or other trusted gateways — we do not store card data)
  • IP address, browser type, and usage data (for analytics and security)
  • Order history and customer account data (if you create an account)

3. How We Use Your Data

We only use your data to:

  • Fulfill your orders and deliver your products
  • Contact you about your order or respond to questions
  • Comply with legal obligations (e.g., invoicing, taxes)
  • Improve the functionality and security of our website
  • Offer customer support

We do not use your data for advertising or profiling. We never sell your data.


4. Data Sharing

Your data may be shared with trusted third parties, only when necessary:

  • Payment providers (e.g., PayPal, Stripe)
  • Shipping companies (e.g., DHL)
  • Web infrastructure providers (e.g., WooCommerce, WordPress plugins)

These partners only receive the minimum data required and are obligated to handle it securely.


5. Cookies

We use cookies to:

  • Keep your shopping cart working
  • Remember your settings
  • Measure traffic and performance (anonymously)

You can manage cookie preferences in your browser settings at any time.


6. Your Rights

You have the right to:

  • Access your data
  • Correct or delete your data
  • Withdraw your consent (where applicable)
  • Object to how your data is used
  • File a complaint with a data protection authority

To exercise any of these rights, just contact us at contact@david-gems.com


7. Data Retention

We retain your data only as long as necessary to fulfill orders, meet legal requirements, or provide customer support. After that, it’s securely deleted.


8. Security

We use appropriate technical and organizational measures to protect your data, including SSL encryption, strong access controls, and secure servers.


9. Contact

For questions, concerns, or data requests, contact:

David Gems
Auf dem Königslande 12
22041 Hamburg, Germany
Email: contact@david-gems.com

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