You have the right to withdraw from this purchase within 14 days without giving any reason.
Please note:
- You must return the item in its original packaging and undamaged condition.
- You are responsible for the return shipping costs, except if the item is faulty or not as described — in this case, we cover the return shipping.
- The original shipping costs for delivery are also borne by you, unless the item is faulty or not as described.
To exercise your right of withdrawal, contact us (David Gems, Auf dem Königslande 12, 22041 Hamburg, Germany, email: [insert email]) via email or the contact form on our website within 14 days of receiving the goods.
Return the goods within 14 days after notifying us of your withdrawal.
We will refund your payment except for shipping costs after receiving the returned goods in proper condition.
The right of withdrawal does not apply to personalized or custom-made items.